top of page

StoryLab FAQs

Curious about new StoryLab? Check out some of our frequently asked questions about this digital storytelling space at NVDPL.

For more questions you can attend one of our information sessions or you can email us at

Frequently Asked Questions

Is there a fee to use the StoryLab?

No. StoryLab is open to all NVDPL patrons.

Do I need to have a NVDPL library card?

Yes. You need an NVDPL card, but you do not need to live in the District of North Vancouver. We honour BC One Card services for StoryLab.

Do you allow food and drinks?

No food or drinks are permitted at this time.

Do I need a class or training session to get started?

Yes. Everyone needs to complete a brief online certification, sign a waiver and have an initial orientation to use the space.

How does booking work? How long can I use the space for?

The Creation Stations, Digitization Station, Audio Booth, and Video Studio can all be reserved for up to 2 hours per day. You can make your own reservation online. If you drop-in, we may be able to accomodate you based on availability. When you arrive for your reservation, present your library card to StoryLab staff. If you do not have your card with you, staff will ask to see other identification.

Do you offer tours of the StoryLab?

You are welcome to contact us at if you would like to arrange a tour of our spaces.

I don’t have any experience with video or recording. Is help available?

At StoryLab we encourage self-directed learning. Expert staff can support you with orientations and reference guides on the space and equipment.For learning opportunities:

  • Find books on our shelves, eBooks, or online classes. We suggest starting with LinkedIn Learning as it has numerous courses of interest in these areas, and is free with your library card

  • Our StoryLab webpages have tutorials and resources listed for self-learning

What is a green screen?

Green screen is a technique used in filmmaking and photography where backgrounds, characters or other images are added. Once the visual content is captured, software colour selection and removal tools allow the uniform green colour to be replaced with the desired images. One use of green screen technology that you're probably familiar with is to add maps and weather data to meteorological forecasts on television and the internet. Green screens are also used in movies to create imaginary places and things or to simulate far away places.

Can I have a finished podcast/product done in my first booking?

It’s different for everyone! It takes time to complete a project, and in your first booking most of your time will be spent getting used to the equipment.

Can we check any of the equipment out for at-home use?

No. StoryLab equipment is only available for use at StoryLab.

Can I save work on your computers and equipment? How do I save my files?

No, please bring your own external storage device or create personal cloud storage accounts. If you forget yours, USB memory sticks are available for purchase at the Circulation Desk.

Can I use the StoryLab Creation Stations for word-processing, checking emails, or going on social media?

No, they are reserved for digital creation only.

What happens if I break something?

As per our Terms of Use, you are responsible for any willful or accidental damages. Any repair, replacement, or additional cleaning costs of the space or equipment affected will be at your expense.

bottom of page