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Account Update

E-Support Account Update

Replacing a library card? Tell us which digital resources you use and submit a request to merge your accounts. 

We do our best to process requests within 48 hours. During that time, you will not be able to access your existing digital resource accounts. Thank you for your patience!

If you have questions, please email

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E-Support Account Update Form

E-Resources (check all that apply):

Freedom of Information and Protection of Privacy Act Notice

Personal information you provide on this form is collected pursuant to the Freedom of Information and Protection of Privacy Act (FOIPPA) and will only be used for the purposes of contacting you about your comment/issue. Your personal information will not be released except in accordance with the FOIPPA. 

Questions about the collection of your personal information? Contact NVDPL’s Privacy Head at 604-990-5800 or at

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