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Website Privacy Statement

Our web privacy statement

North Vancouver District Public Library is committed to providing a website that respects your privacy. This statement summarizes the privacy policy and practices on The North Vancouver District Public Library is subject to the British Columbia Freedom of Information and Protection of Privacy Act (FOIPPA).


Privacy Overview

We do not automatically gather any personal information from you.  This information is only obtained if you supply it voluntarily through contacting us via email or online forms or by setting up a library membership.

When you visit, our web server automatically collects a limited amount of standard information essential to the operation and evaluation of our website.  This information includes:

  • the page from which you arrived,

  • the date and time of your page request,

  • the Internet Protocol (IP) address your computer is using to received information,

  • the type and version of your browser, and

  • the name and size of the file you requested.

This information is not used to identify individuals who come to the website.  This information is used to help us assess our information services and is collected in compliance with Section 26 (c) of British Columbia’s Freedom of Information and Protection of Privacy Act (FOIPPA).


Information collected through emails

The personal information you submit through emails is collected by us solely for the purpose of responding to your email inquiry. Personal information such as your name and email address will only be used for the purpose to which it was collected, unless its release is authorized by its owner, or is compelled by a Court or an agent duly authorized under another Act.

For concerns with respect to the collection or use of your personal information, please contact our Privacy Team at



Cookies are temporary files that may be placed on your hard drive while you visit a website. Cookies are used to track how visitors use, but we do not store personal information through cookies, nor do we collect personal information from you without your knowledge as you browse this website. Any cookies on are used to aid in the collection of anonymous information such as:

  • browser type

  • screen size

  • traffic patterns, and

  • pages visited.

This information helps us improve both and its service to citizens.  It is not disclosed to any third parties.  However, if you are concerned about cookies, you can adjust your web browser to reject all cookies.  All site features should function normally if cookies are disabled.


Security and IP Addresses

Your computer uses a unique IP address when browsing the Internet.  We may collect IP addresses to monitor any security breaches on No attempt is made to identify users or their usage pattern unless unauthorized use of our website is detected or is required for a law enforcement investigation. IP addresses are stored for a term that complies with our existing auditing requirements.

Privacy and External Links

The website contains links to external sites that are not associated with us.  We are not responsible for the content and the privacy practices of these other websites, and we encourage you to examine each site’s privacy policy and disclaimers before providing any personal information.

More Information

Questions or concerns regarding access to information or privacy issues under FOIPPA should be directed to:

The Director of Library Services

North Vancouver District Public Library

1277 Lynn Valley Road

North Vancouver, BC, V7J 0A2



You can view the NVDPL Privacy Policy and Manual online.


You can view BC’s Freedom of Information and Protection of Privacy  Act at

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