Contact E-Support

All NVDPL e-resources are available to residents of the District of North Vancouver with NVDPL library cards in good standing. 

Need help with ebooks or other digital content? Please have a look at the Get Started pages on our website. If you don't find answers there, please feel free to contact our E-Support team. 

E-Support is usually available Monday through Saturday from 9:00am - 5:00pm.

The E-Support phone number is 604-990-5800 ext. 7104.

You're also welcome to fill out the following form below and we'll get back to you shortly.

Please note: Library2Go/OverDrive recently changed the way it authenticates users to check for these requirements. If you've encountered a problem accessing Library2Go/OverDrive, please contact a librarian at any branch or e-support to confirm your account is up-to-date.